Terms and Conditions
Effective Date: July 2026
Welcome to Indah Spa. By booking an appointment, purchasing a membership, or using our website, you agree to the following Terms & Conditions.
1. Appointments
- Appointments are subject to availability.
- Please arrive at least 10 minutes before your appointment.
- Late arrivals may reduce your treatment time.
2. Payments
- Full payment is required for memberships and prepaid packages.
- All online payments are processed securely.
- Prices include applicable taxes unless mentioned otherwise.
3. Cancellation & Rescheduling
- Appointments may be rescheduled with prior notice.
- Missed appointments without notice may be treated as completed sessions.
4. Membership
- Memberships are non-transferable.
- Membership benefits are valid only during the validity period.
- Expired memberships cannot be extended unless approved by Indah Spa.
5. Health Information
- Please inform your therapist about pregnancy, allergies, injuries or any medical condition before treatment.
- Indah Spa is not responsible for any undisclosed medical conditions.
6. Refund Policy
- Memberships and prepaid packages are non-refundable.
7. Liability
- Indah Spa is not responsible for loss or damage of personal belongings.
- All services are intended for wellness and relaxation purposes only.
8. Changes to Terms
Indah Spa reserves the right to modify these Terms & Conditions without prior notice.